Norfolk Household Support Fund

A woman bends down to inspect produce on a shelf

The Norfolk Household Support Fund (funded through the Norfolk County Council Cost of Living Support Scheme) is returning to help with the rising costs of household bills, but will this time predominantly support older people.

(Please note that a smaller proportion of the funding will be available for adults and children with disabilities and carers)

The Household Support Fund has been created to provide a straightforward route for frontline Voluntary, Community and Social Enterprise (VCSE) organisations to deliver vital and immediate financial support with utility bills.

This funding is to complement the existing support provided through your services, which should include signposting and provision of information to those who are particularly vulnerable to the increasing cost of living.

Norfolk VCSE organisations can apply for grants with a maximum value of £50 per household where there is an older person/s, or an individual/s with disabilities and carers to help with the cost of household energy bills and other regular utility bills. Household utility bills are defined as regular outgoing payments made to keep a household running.

Before making an application, please see our FAQs for further information. 

A link to the online application form is at the bottom of this page.

This funding has been made possible by Norfolk County Council working with the Department of Work & Pensions.

Making an application

VCSE organisations can typically apply for grant support for a maximum of 40 households in each application (equivalent value £2,000).  If your charity wishes to support a higher number of households, please contact us for advice before applying.

You should also be in a position to act promptly to provide support to meet immediate needs once funding is awarded.

We will aim to review and process applications within 3 working days.

Who can apply?

Funding will be available to VCSE organisations, including Parish/ Town Councils, taking an active role to respond to emerging needs in our communities over the coming months. Organisations applying are expected to already be connected to the people you aim to help through your other support services/ activities and have an understanding of their needs.

If you are a volunteer or informal (unconstituted) community group – such as a Good Neighbour Scheme – that is aware of people in your community who would benefit from this support, you may be able to connect with another local charity, or your local Parish Council, to enable them to receive help.

In some cases, Voluntary Norfolk or Community Action Norfolk may be able to support your group to make an application, and/or receive a grant on your behalf if your group does not have a bank account. Please ensure you discuss your plans using the contact below, before applying.

Contact Community Action Norfolk and Voluntary Norfolk –


We cannot accept applications from individuals, businesses, public/ private health services, schools or other statutory body.

This Fund can only support household utility costs, this does not include food costs.

When to apply

Round 3 is now open. The application process will close when the Fund is fully spent, or at 12 noon on 29th of August 2022 if funds are not already fully allocated.

Grants must be fully spent before the end of September 2022 at the latest, but we encourage you to use this funding as soon as possible.

How to apply

You can begin an online application by clicking the ‘Apply Online’ link at the bottom of this page.

Who can help?

If you have any questions or need any help, please contact the NCF Programmes Team on 01603 623958 or email


We understand you may be working with individuals and families whose needs exceed utilities support – the Norfolk Assistance Scheme may be able to help

The fastest route to access the Norfolk Assistance Scheme is online using the link above, or if applying online is not possible, call 01603 223392 (option 5)

Call for Applications


Maximum Grant

up to £2000


29 August 2022 – 12:00pm

Who can apply?

Charity, Faith organisation, Parish/Town Council, Social Enterprise/CIC, and Voluntary/Community Group

Eligible Area

Breckland, Broadland, Great Yarmouth, King’s Lynn & West Norfolk, North Norfolk, Norwich, and South Norfolk

Find Out More & Apply