Norfolk Household Support Fund

Vegetables on display at a small shop

The Household Support Fund has been created to provide a straightforward route for frontline voluntary, community and Social Enterprise (VCSE) organisations to deliver vital food aid to the people you support who are facing particular challenges over the winter months.

As established, trusted community support providers, Norfolk VCSE organisations can apply for :

  • Grocery vouchers (supplied through Edenred) to distribute to the people you are providing care and support for, where financial help is needed over winter.  Edenred vouchers have a value of £50, and can be redeemed at a range of supermarkets. See note below on how to use Edenred vouchers.
  • Grants payable to the charity with a maximum value of £50 per household you wish to help with food costs.  This can then be passed on to the household as an onward payment, or by:
    • Making purchases on behalf of the household
    • Providing food supplies and/ or hot meals
    • Purchasing alternative vouchers or gift cards to purchase food

Please note NCF cannot make payments to individuals – the organisation applying will need to pass the grocery voucher/ other benefit on to the household/s they wish to help.

VCSE organisations can typically apply for voucher/ grant support for a maximum of 200 households in each application (equivalent value £10,000).   If your charity wishes to access this offer for a higher number of households, please contact us for advice before applying.

We will aim to review and process applications within 3 working days.

To help manage initial demand, a household can only be supported once to the value of £50 in each Round. 

The fund can only be claimed per household, and there is no minimum or maximum number of people in the household for the purposes of this Fund.  Even if there is more than one person with an identified need within the household, the household can only have one grant per funding Round.  Households must be resident in Norfolk.

 

This funding has been made possible by Department of Work & Pensions

Making an application

A household can only be supported once to the value of £50 in each Round to assist with food costs. 

VCSE organisations can typically apply for voucher/ grant support for a maximum of 200 households in each application (equivalent value £10,000).   If your charity wishes to access this offer for a high number of households, please contact us for advice before applying.

Organisations applying are expected to already be connected to the people you aim to help through your other support services/ activities, and to have an understanding of their needs.

Who can you help?

Your organisation may be responding to a need identified by one or more people in the household.  For example, you may be supporting a member of a day care centre, youth group or carer support group – or your organisation may have wider knowledge of/ involvement with the entire household.  There is no minimum or maximum number of people in a household, for the purposes of this Fund. 

What will we need to know

To help us monitor how the fund is being spent, when making an application you will need to be able to tell us how many households you will help, and where they are mainly based (parish, town, village, district/ borough).  We will also ask you to tell us the number of these households that include young people aged under 19.  If you do not know the make-up of the entire household, you can provide this information based on the individual/s you have direct contact with.

No personal details of recipients need to be provided – your charity will be responsible for delivering this benefit to the households you wish to support.

 

About Edenred

Edenred vouchers enable recipients to buy a range of grocery items from the chosen store.  Vouchers exclude the purchase of tobacco products, alcohol, lottery tickets and petrol.

Edenred vouchers are only accepted at Tesco, Asda, Morrisons, Sainsburys, Aldi, Waitrose, Marks & Spencer Simply Food, Farm Foods, Iceland, McColls and Company Shop Group.

When your charity requests vouchers, you will receive by email a 16-digit eCode for each individual voucher, which can be passed on to the recipient.  For large requests, a list of eCodes will be sent in a spreadsheet. 

eCodes can then be converted to a supermarket ‘eGift card’ for the store/s of choice from the above list.  This is done by entering the eCode into the www.selectyourcompliment.co.uk/grocery website, so internet access is needed.

If the recipient is unable to convert the eCode themselves (for example, lack of internet access) your charity can opt to do it for them, then pass on the eGift card for spending. 

The eCode cannot be used directly with the retailer, it must be converted in order to spend it. 

Details of how to convert the eCode will be sent to you, and you can read the guidance here.

eGift cards don’t have to be used in one go, smaller payments will reduce from the total balance until the sum is totally spent. eGift cards are mainly intended for use in store, and may not be suitable for online shopping – this will be clear when choosing a store.

We expect eCodes to be used quickly once issued, and they will expire within 3 months if not converted.  eGift cards must be spent by 30 April 2022.

Who can apply

Funding will be available to VCSE organisations, including Parish/ Town Councils, taking an active role to respond to emerging needs in our communities over winter.   Organisations applying are expected to already be connected to the people you aim to help through your other support services/ activities, and have an understanding of their needs.

If you are a volunteer or informal (unconstituted) community group – such as a Good Neighbour Scheme – that is aware of people in your community who would benefit from this support, you may be able to connect with another local charity, or your local Parish Council, to enable them to receive help. 

In some cases, Voluntary Norfolk or Community Action Norfolk may be able to support your group to make an application, and/or receive a grant on your behalf if your group does not have a bank account.  Please ensure you discuss your plans using the contacts below, before you apply:

Exclusions

We cannot accept applications from individuals, businesses, public/ private health services, schools or other statutory body.  

This Fund can only support food costs.  Other costs relating to household hardship and/ costs relating to wider household support cannot be considered – this includes costs incurred by staff/ volunteers making food deliveries etc.

When to apply

Round 1:

Opens Monday 22 November, closes 12noon on Monday 13 December 2021.

Requests covering the period 14 December 2021 to 7 January 2022 should be submitted by 12noon on Monday 13 December 2021.  Requests submitted after 13 December 2021 will not be processed until January 2022.

Round 2:

Opens Tuesday 4 January 2022, closes 12noon on Thursday 31 March 2022.  

Please note, the application process will close when the Fund is fully spent, which may be at short notice. 

Vouchers/ grants can be distributed until the end of March 2022, and must be fully spent before the end of April 2022.  

How to apply

You can begin an online application by clicking the ‘Apply online’ link at the bottom of this page.

Who can help

If you have any questions or need any help, please contact the NCF Programmes Team on 01603 623958 or email grants@norfolkfoundation.com

We understand you may be working with individuals and families whose needs exceed this food aid – the Norfolk Assistance Scheme may be able to help  www.norfolk.gov.uk/care-support-and-health/support-for-living-independently/money-and-benefits/norfolk-assistance-scheme

The fastest route to access the Norfolk Assistance Scheme is online using the link above, or if applying online is not possible, call 01603 223392 (option 5).

Call for Applications

open

Maximum Grant

up to £10,000

Deadline

13 December 2021 – 12:00pm

Who can apply?

Charity, Faith organisation, Parish/Town Council, Social Enterprise/CIC, and Voluntary/Community Group

Eligible Area

Breckland, Broadland, Great Yarmouth, King’s Lynn & West Norfolk, North Norfolk, Norwich, and South Norfolk

Find Out More & Apply